Last month, I asked ChatGPT, Perplexity, and Gemini the same question about three of my clients: “Who is [Brand Name] and what do they do?” Two out of three got it wrong. Wrong services. Outdated office locations. One even suggested a competitor as a better alternative. Here’s what makes that more than a curious mistake. […]

Performance Max (PMax) campaigns have become the cornerstone of AI-driven advertising.  Both Google and Microsoft offer advertisers a way to consolidate creative assets, audience signals, and automation into a single campaign type. (Disclosure: I work as Microsoft’s product liaison.) While the concept is similar across platforms, the execution and feature sets differ significantly. This article […]

In recent years, the open web has felt like the Wild West. Creators have seen their work scraped, processed, and fed into large language models – mostly without their consent. It became a data free-for-all, with almost no way for site owners to opt out or protect their work. There have been efforts, like llms.txt initiative […]

On episode 331 of PPC Live The Podcast, I speak to Dale Olorenshaw, Head of Paid Media and Search at StrategiQ, who shares a painful but valuable experience involving a high-budget test campaign and a critical oversight. The costly PPC mistake The story centers on a test campaign with a £15,000 budget. Despite strong clicks […]

Headlines predicting another “AI winter” are beginning to emerge, and the numbers back the skepticism. MIT reports that while 80% of organizations have piloted GenAI and 40% report deployment, only 5% have reached scale, with seven of nine sectors showing no structural change. McKinsey finds the same disconnect: 36% of executives report no revenue impact, […]

Jonathon Heard, Industry Head, Insurance at Google, spoke at Simply Business headquarters in London yesterday and told the audience that Google Search will soon route complex queries entered into the Google Search box directly into AI Mode, bypassing Google Search completely. Plus, he also said that Google is indeed working on breaking out better reporting in […]

Microsoft is alerting users that the Microsoft Advertising mobile app will be shut down in January 2026, ending mobile-based campaign management for advertisers. Why we care. Advertisers who rely on the mobile app for quick monitoring or urgent adjustments will need to shift workflows to the Microsoft Advertising web interface, the only remaining place to […]

In June, Fractl and Search Engine Land surveyed 2,000 consumers and uncovered a startling statistic: 82% find AI-powered search more helpful than traditional search.  While the SEO industry panicked, thought leaders and snakeoil salesmen took to LinkedIn to lay claim to this new frontier of AI-driven brand visibility: “It’s called GEO!”  “No, it’s AEO!” “Oh, […]

Brands often invest in influencer and affiliate promotions but stop short of giving the content additional reach, assuming the creator’s audience is enough. Using paid marketing, adding it to your site, and sharing it across your channels isn’t doing their job for them.  It’s a way to grow your company by using their brand recognition […]