Sam Altman’s ChatGPT pivot: From ‘I hate ads’ to ‘maybe they don’t suck’

Sam Altman once said advertising was a “last resort” for ChatGPT. Now he seems to think that “maybe ads don’t always suck.” What Altman is saying. In a new Stratechery interview, Altman admitted Instagram changed his mind about ads: “I love Instagram ads, they’ve added value to me, I found stuff I never would’ve found, […]

How to get smarter with AI in PPC

AI has quickly become the dominant topic in the PPC industry.  If 2024 was the year of will-Google-or-won’t-Google finally kill cookies, 2025 is the year AI has taken over the conversation. From Google’s Performance Max to Meta’s Advantage+ – and with Mark Zuckerberg predicting that AI will fully run Meta ad campaigns by 2026 – […]

When AI agents do the shopping: Insights from 100 conversations with ChatGPT Agent mode

AI agents are poised to reshape how people buy online – not by helping users find where to convert, but by doing the work themselves. In ChatGPT’s Agent mode, I prompted more than 100 agentic actions – from shopping and booking travel to reserving restaurants, buying apartments, and finding jobs. A clear pattern emerged: agents […]

The future of engagement is in your customers’ hands (or pocket) by Adobe

Today’s customers don’t separate their lives into channels, and they don’t expect brands to either. They want experiences that feel relevant and personal, whether that’s confirming a delivery, getting a reminder about an appointment, or receiving an offer they actually care about.  Imagine a shopper who adds items to their cart but never checks out. […]

Instacart brings retail media targeting to TikTok Ads Manager

Instacart today became the first retail media network to integrate directly with TikTok Ads Manager. This will allow CPG advertisers to use Instacart’s first-party retail data to target audiences, measure conversions, and drive shoppable experiences – all without leaving TikTok’s platform. The integration marks a major step in the convergence of retail media and social […]

Microsoft taps Amazon DSP as preferred partner

Microsoft is officially winding down its DSP, Microsoft Invest, and naming Amazon DSP as its preferred transition partner – a move that deepens ties between the two tech giants and reshapes Microsoft’s advertising strategy. Starting Feb. 28, 2026, Microsoft will sunset Microsoft Invest as it shifts focus to its core advertising products: Microsoft Advertising Platform, […]

ChatGPT becomes a platform for apps – and maybe marketing

OpenAI is turning ChatGPT into more than a chatbot. The company’s latest update lets users access third-party apps (e.g., Spotify, Canva, Zillow, Expedia) directly inside conversations. Why we care. This shift could make ChatGPT a high-intent marketing channel, reaching 800 million users where they’re already engaging – in chat. How it works. Users can call […]

Holiday ecommerce to hit record $253 billion – here’s what’s driving it

U.S. consumers are expected to spend a record $253.4 billion online this holiday season, according to Adobe’s annual shopping forecast. That’s a 5.3% year-over-year increase covering the period from Nov. 1 to Dec. 31. Adobe’s analysis, based on over 1 trillion visits to U.S. retail sites and 100 million SKUs across 18 categories, suggests that […]

Meta cuts political ads across the EU

Meta will stop running all political, electoral, and social issue ads across the European Union starting this week, citing the region’s new Transparency and Targeting of Political Advertising (TTPA) regulations that take effect Oct. 10. The details. The law requires platforms to gain explicit, separate consent from each user to use their data for political […]

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