Webinar: 5 CX trends that will shape 2023 by Cynthia Ramsaran

No matter the situation, one principle in delivering great customer experiences holds true: creating stellar experiences for your existing customers is the best way to attract new ones. This webinar will explore how brands uniquely listen to customer feedback and apply the latest techniques to garner meaningful, actionable customer insights to drive increased engagement with […]

Apple Business Connect: Your guide to getting started

Apple recently launched Business Connect to enable businesses to easily claim and optimize their Apple Maps locations. Getting started as a single or multi-location business only takes a few minutes.  Once you have set up and claimed your locations, you will have access to view and edit your Place Cards. This includes: Updating your location […]

This day in search marketing history: January 25

Google defuses ‘miserable failure’ Google bomb In 2007, Google finally defused a “Google Bomb” that had returned U.S. President George W. Bush as its top organic result since December 2003 when searching for [miserable failure]. Originally, Google was of the belief that “We just reflect the opinion on the Web, for better or worse.” Eventually, […]

Webinar: Your ultimate paid search evaluation checklist by Cynthia Ramsaran

If you are looking into evaluating your paid search agency’s work or need help with your paid search strategy, tune in to get this ultimate paid search agency evaluation checklist. Attendees will learn how to assess the performance of their paid search agency and make informed decisions about if they are meeting their specific needs. […]

US Justice Department sues Google again, aims to dismantle its ad division

The U.S. Justice Department has just filed its second antitrust lawsuit against Google, signaling that the government is continuing to pursue cases against tech firms. This new lawsuit, which aims to make Google divest parts of its online advertising business, is the first against the company filed under the Biden Administration.  The Department’s previous lawsuit, […]

Microsoft is improving its ad platform. Here’s why brands should give it a shot in 2023

ICYMI, Microsoft has ambitious plans: to double the size of its ad business to $20 billion. So why is this big news? Google and Meta are showing signs of fading, making more room for emerging platforms like TikTok, Amazon and Instacart. Wait, what about Microsoft Ads? Microsoft’s search and news advertising revenues have consistently grown […]

Top video marketing trends for 2023 and beyond

In today’s world, video ads are the most effective way for businesses to reach their target audience and promote their products or services.  During my SMX Next presentation, we reviewed three innovative trends for video, which helped create a deeper conversation around the role that data and analytics play, along with targeting and optimization. Let’s […]

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